• Home > Blog > eCommerce > Ask us anything about ecommerce – what do you want to know?

Ask us anything about ecommerce – what do you want to know?

Whether you’ve been riding on the ecommerce bus for some time and need a refreshing look at it or whether you’re business is new to ecommerce web design, sometimes it helps to just get an expert’s advice. As luck would have it, we at Vital Concept have years of experience in WordPress ecommerce development, so know pretty much everything you need to know about ecommerce design. That’s why this week, we’re prompting you with some key questions and concerns around WordPress ecommerce design for those of you who are new to it, wanting learn a bit more about it, or simply haven’t had the time to stay on top of recent developments.

How do you get on to the ecommerce ladder?

If you haven’t had the chance to convert your informative site into a fully-fledged ecommerce website that allows your customers to purchase and interact with you online, then it’s never too late. A wordpress web design can be an excellent one-stop shop for all your design and functionality needs. WordPress have hundreds of themes and features that are simple to incorporate in to your site quickly and effectively. With a little help and guidance from an expert web developer like us you could be well on your way.

How do you stay current and relevant?

So you’ve an ecommerce website and are struggling to keep up with the competition and not sure what to do to match their reach without investing too much resource that your budget simply doesn’t allow? Experienced web developers like us have a whole host of tools and cost effective techniques that can help. For example, simply using social media to boost your profile and reach allows you to keep in touch with your customers, stay relevant and see what else they are interested in as well as following your competitors.

Want to know how to keep your customers buying?

If you’ve already got your ecommerce site up and running but want to know more about customer retention, we have a whole lot of ideas up our sleeves to help you from our years of experience. From ensuring your product description and basket management features work smoothly, to offering discounts and promotions, we can advise you on how best to utilise these techniques.

Want to stop cart abandonment?

If you find your customers get all the way to the checkout and then abandon their cart and you want to do something about it, then asking us to help is definitely the right option. We can help you understand where your cart abandonment occurs and why. It may be that your checkout process is convoluted or that your page load time creates too much time between selection and checkout – increasing the chance of abandonment. Or it could simply be a lack of proofing and quality checking of your site content – resulting in buyer lack of confidence.

How do you understand the impact of your ecommerce website?

Here at Vital Concept we can advise you on the best way to understand the activity on your ecommerce website. WordPress and Magento sites offer features that allow you to manage content on your site. You can track purchases, analyse hits to the site as well as income generated through the site and a whole lot more.

So these are just a few of the questions our clients come to us to ask for help on. But our expert team have the skills, knowledge, training and the great customer care and client understanding that makes them the ideal choice in providing advice and assistance.

Posted in eCommerce , Uncategorized